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Nottingham Community Housing Association (based in Nottingham – UK) is a Social Housing provider (not for profit) covering the East Midlands region in the UK. They own over 8,500 properties in the region. They are a major provider of supported housing to those most in need, such as older people, learning disabilities, mental health and other specialist groups, supporting nearly 3,000 people per week. They have run their own Tele-care call centre since 2003 to assist with support whilst delivering person cantered services and achieving improved economic and social out comes. They are a member of a 9 partner European Consortium IMPACT which is funded out of the Education & Culture DG Life Long Learning Programme to Improve the Person Centred Technology in Europe. They have a strong national position in the UK with support from the national government in recognition of their role as cutting edge innovators in the use of tele-care.

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